Crisis / Threat Management

Basic Procedures To Follow

• Create a Crisis Management Team (CMT).
• Identify the key decision maker.
• Know who will call 911 in an emergency.
• Know the best law enforcement person to call for each type of crisis or threat and keep that information readily available for selected employees in your organization.
• Know when to alert internal security.
• Identify a forensic psychologist to evaluate any threatening individual.
• Make sure your CMT is small enough to reach decisions quickly.
• Establish guidelines for identifying when a Temporary Restraining Order (TRO) should be acquired and have clear-cut procedures on how to promptly secure a TRO.
• Have the police department review your CMT plan.
• Have security professionals available 24/7/365 if the police are unable to respond to an immediate threat.
• Involve your legal counsel in the process. Identify the stage at which they are to be notified of a threat and how to contact them at any time of the day or evening.
• Know how the threat will be communicated within your organization.
• Establish training schedules and practice drills so that your employees can readily respond to an evacuation and other kinds of emergency situations.
• Preparation is key to risk mitigation and personnel safety.

These are some basic tips to start a Crisis Management program. If you would like assistance in developing a detailed plan please contact Infortal Worldwide.